Customer Ratings & Reviews for Musso Insurance Agency
Claim Survey Musso Ins 5 out of 5 - quick to respond, effective communication. West Bend Ins Co 5 out of 5 - efficient service. Very responsive to all issues and questions. JD
Claim Survey Email, Springfield, IL
Claim Survey Musso Ins 5 out of 5, You were very propmt, professional and courteous. Answered all my questions. Pekin Ins 5 out of 5, Christian was very prompt, helpful, courteous and professional. He answered all my questions and provided info before I even had to ask some of my questions.
Thanks you, Chelsea, for all your help. You may not know it, but for many of the years I've lived in Springfield, IL. Bob Brown was our insurance agent and was great to work with. Always felt that he watched out for out best interest. The folks at your agency (Musso Ins) have been wonderful successors to him! Thanks again. CB
Claim Survey email, Springfield, IL
Claim Survey Musso Ins 4 out of 5, Although I thought that is should not take 4 months to pay the claim. Musso Ins did what they were supposed to do and were always very polite and made sure to keep in tough with us. West Bend Ins 3 out of 5, Was quick to respond when I asked but there was no proactive communication about the status of our claim during the process. JF & SF
Claim Survey email, Chatham, IL
Claim Survey Musso Ins 5 out of 5 and Pekin Ins 4 out of 5. Recommend that Pekin send checks out certified mail. Our first claim check has seemingly lost. It seems that Chelsea & Musso Ins has done everything within their power to get the deer vs auto resolved. Overall, very satisfied with service at Musso Ins and their attention to their customers' needs. Thank you for your help through the claim process. TS & SS
Claim Survey Email, Virden IL
Claim experience with: Musso Ins rate 5 out of 5 - they checked with me several times to make sure everything was being taken care of. Auto Owners rate 4 out of 5 - only because I had to call and request the info re-guarding payment for the car. The claim agent I spoke to was very helpful and took care of me very well. PK
Musso Ins Claim Survey, Virden
**RATE YOUR CLAIMS EXPERIENCE WITH MUSSO INSURANCE AGENCY LLC Rating (1 worst to 5 best)> 5
Comments: Have always taken care of our needs promptly and professionally.
DR, Musso Ins Agy Claim Survey
Excellent experience. Changing home and auto was simple and easy. RS